Orzg9883
0 Reviews

Barbara Theresa Salvino

Jobs icon orange 94ffd87093b83fdc9b67fa7b732ea8f8d8497b2b085da866c84175ac8f48105e Data Entry, B2B Marketing, English Translator, BPO Call Center Agent, Order Entry, Data Entry, B2B Marketing, English Translator, BPO Call Center Agent, Order Entry

Hourly rates
Hourly rates:

Data Entry 6 $/h
B2B Marketing 6 $/h
English Translator 6 $/h
BPO Call Center Agent 6 $/h
Order Entry 6 $/h
Data Entry 6 $/h
B2B Marketing 6 $/h
English Translator 6 $/h
BPO Call Center Agent 6 $/h
Order Entry 6 $/h

Availability
Availability 52405b7fe82d58b5c76ac24116a798b0a1dcc3d23bb0e96e9b10c6ab4b8fb120 Availability
Mon Tue Wed Thu Fri Sat Sun Time
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 07:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 08:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 09:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 10:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 11:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 12:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 13:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 14:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 15:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 16:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 17:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 18:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 19:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 20:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 21:00
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Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 23:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 00:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 01:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 02:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 03:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 04:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 05:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 06:00
Personal overview a903669942842580f4fb808c443ab44de30e350b21c79f5bad5b7c9f859f0546 Personal overview

Customer Service (Email/Chat) B2C Quality Assurance

Services 1edd4c5f900b5ecd2370e87757f7478f0b460b473652f1ef79caddb8e8383a13 Services

Data Entry

6 $

B2B Marketing

6 $

English Translator

6 $

BPO Call Center Agent

6 $

Order Entry

6 $

Data Entry

6 $

B2B Marketing

6 $

English Translator

6 $

BPO Call Center Agent

6 $

Order Entry

6 $

Skills f46992aed5c0fe99c7ce1120d137ab37ce3e1d178b5a63264d1f2571be3b4ce5 Skills
Customer Service (Email/Chat) B2C Quality Assurance
Languages e663067db13cf192c0fa7357a84e0a0c164feeb28a348dfcf6a0a8efeed9fe9a Languages

english

Fluent

History c41e85eada801ce55dfb0ec744f0e0e0f1a8edf53c127fe985a0266b4ed6d082 Professional history

Adhoc Team Leader at Spi CRM Inc ( Relia)

Philippines, Dumaguete

From April 2016 to May 2017

•Team Leader •Take Supervisory Calls • Handled group of agents, doing Inbound/outbound escalations and Complaints Management • Coaching agents: customer satisafaction,first call resoluton and call audits, quality Assurance and Team meetings • Handled New Hires/Neophytes, talking with clients, presentation of reports for call volume and call handling and other-related issues •Set daily tailgate sessions and catch up meetings to discuss performance •Analyze KPI data trends and conduct performance readout •Manage variation in performance and identify outliers for action planning •Attend weekly and quarterly Business Reviews to provide updates and results of each action to clients •Identify each site opportunity and create actions to improve •Coordinate with WFM team for the volume requirements and queue status •Brainstorm with the Quality team to provide best call samples and red flags •Incentives and RnR management for top performing team/consultant

Customer Service Representative at Spi CRM Inc ( Relia)

Philippines, Dumaguete

From October 2013 to April 2016

-Assist customers via Inbound and outbound calls, delivering excellent service by providing the needed information of the customer,troubleshooting and resolving issues and crossell services that will enhance their experience. -Escalating to correct department, making reports/refund -Proficient in Bill interpretation

Customer Service representative at Qualfon Inc

Philippines, Dumaguete

From September 2011 to October 2013

-Assist customers via Inbound and outbound calls, delivering excellent service by providing the needed information of the customer,troubleshooting and resolving issues and crossell services that will enhance their experience. -Troubleshooting Issues on mobile devices -Correct rate plans -Take Supervisory calls

Education 2268d1971e94f9385bb533fadbb84d9a6ca967c84cee440ca10ab65d57d60a2c Education

Associate's Degree at Foundaton University, Philippines

Graduated in 2008

Completed jobs 617b79560321047668b6ed1a89bb358dd2519518e7e52e59a322df4373b3a518 Completed Jobs

Number of completed jobs: 0

Clients:

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