Win 20170906 12 53 12 pro
0 Reviews

Katy Alles

Business Development

Spain

Jobs icon orange 94ffd87093b83fdc9b67fa7b732ea8f8d8497b2b085da866c84175ac8f48105e Business Coach, Account Management, Personal Development, Business Planning, Entrepreneurship

Hourly rates
Hourly rates:

Business Coach 25 $/h
Account Management 20 $/h
Personal Development 20 $/h
Business Planning 25 $/h
Entrepreneurship 20 $/h

Availability
Availability 52405b7fe82d58b5c76ac24116a798b0a1dcc3d23bb0e96e9b10c6ab4b8fb120 Availability
Mon Tue Wed Thu Fri Sat Sun Time
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 07:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 08:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 09:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 10:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 11:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 12:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 13:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 14:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 15:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 16:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 17:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 18:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 19:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 20:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 21:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 22:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 23:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 00:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 01:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 02:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 03:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 04:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 05:00
Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 Checked 5194dfc02f183eb45e3e39e8892fa14a6a5b31753b1564bb1898b90875b74743 06:00
Personal overview a903669942842580f4fb808c443ab44de30e350b21c79f5bad5b7c9f859f0546 Personal overview

I am a Business & Professional Coach, someone who you can trust to lead you through a new professional stage, who can guide your team to a new level and most important, I am That someone who you can learn from and teach through reciprocity. I am a visionary, I’ve got the ability of seeing opportunities where others can just see obstacles. I’ve got a huge imagination and a very creative mind and both provided me with great chances through my professional career which I’m thankful for. My analytical thinking is what most of my clients appreciate, along with my transparency and my sense of equanimity. I developed very important professional roles for several companies in very different areas acquiring a rich professional experience in: Finance, Telecommunications, Real-estate, E-commerce, Insurances, Tourism and Online start-ups among others. In essence, I expertised myself in new projects, helping freelancers and companies finding their niches. Few years ago I decided to stablish a new residence, something out from the “crazy noise” where I could combine my personal growth with what I professionally love to do and I can proudly say I got it! With a very good response from the market and very satisfying reviews of my work worldwide. Now starting at Parttimerz.com hoping to increase my portfolio. Feel free to contact me anytime!

Services 1edd4c5f900b5ecd2370e87757f7478f0b460b473652f1ef79caddb8e8383a13 Services

Business Coach

25 $

Account Management

20 $

Personal Development

20 $

Business Planning

25 $

Entrepreneurship

20 $

Skills f46992aed5c0fe99c7ce1120d137ab37ce3e1d178b5a63264d1f2571be3b4ce5 Skills
Professional consultant Mentoring Resume Business consultant Account management Project management Nieche Professional career Business analysis Online presence Linkedin Business development Professional Coaching Business Coaching
Languages e663067db13cf192c0fa7357a84e0a0c164feeb28a348dfcf6a0a8efeed9fe9a Languages

Spanish

Native

Italian

Average

French

Average

English

Native

History c41e85eada801ce55dfb0ec744f0e0e0f1a8edf53c127fe985a0266b4ed6d082 Professional history

Logistics Coordinator at Global Events

Spain

From March 2012 to September 2013

Global Events Management was an Israeli- Spanish company, based in Jerusalem and Barcelona. Its main activity was to organize and promote different sports & entertainment events around the world. As a Logistics Coordinator, I was in charge of ensure the correct delivery of all tickets to final clients, basically within IK & Ireland territories, to attend all kind of events petitions and collaborate in anything needed. Main duties & achievements: - Direct contact with providers. - Timing supervision, assigned per customer and event. - Events' online closure- Reporting. - Complaints resolution: phone and e-mail. - Inbound and e-mail attention.

Operations Supervisor at Emergia

Spain

From March 2008 to March 2012

Emergia is a Customer services company which follow a Contact center business line. It has more than 10 Contact centers around the world with physical presence in more than 4 countries. As an Operations Supervisor, I was responsible for the good development of the Project working hand to hand with all Team Leaders and team members. Main duties & achievements: - Team management of up to 100 people, 4 Team Leaders. - Internal professional Coaching. - Training plan design and manuals. - Training development: Customer excellence, Products, Services & updates. - Data reporting design and update: individual and global levels. - Data analysis and presentation for daily, weekly, monthly and quarterly meetings. - Team Leaders coordination and daily duties assignment. - Team’s dimensioning, work plan, holidays and rotatives to cover 8 am to 10 pm service. - Action plans per person and project. - Speech design and implementation. - Bonus design and coordination. - Implementation of Back office procedures for the whole National territory. - Invoicing Forecast. - Workflow monitoring. - Client meetings. - Business strategy definition. - New market lines research & proposal. Main Client: VODAFONE BUSINESS. Main achievements: - Consecutive targets closures with a multitask team. - New general procedures implementation for the National territory, still in use by different companies in Spain. - Decrease of % of HR rotation, managing a monthly 5%.

Operations Manager at Unitono

Spain

From October 2013 to December 2014

My main concern being an Operations Supervisor, was to meet KPI's with SLA's. Being responsible for a 70% of corporative decisions affecting directly on budget, daily operation and final income. Working directly with clients and teams, gave me the chance to achieve new challenges day by day. My main duties and achievements were: - Daily, weekly, monthly reporting design and update, on global and individual levels. - Team’s dimensioning, work plan, holidays and rotatives. - Focus plans, action plans and improvement plans per person and area. - Team’s work monitoring. - Projects quotations. - Bonus design and coordination. - Quality feedback to meet standarts. - Database management: charges, queues and leads control. - Area’s financial profits control & forecast. - International clients’ meetings: USA, UK, France markets. - Company’s follow up & visits, to ensure quality Kpi’s were achieved. - New markets research: UK, USA. - Clients’ billing. Main clients: EMAGISTER (www.emagister.com), TRIP ADVISOR, DOCTORALIA, PARABEBES, ISALUD.COM. Main achievements: - Consecutive targets closures with a multitask team (F2F, email & phone). - Positive closures on financial targets. 2017- The initial team is still active nowadays working “inhouse” under the same implemented standards.

Project Quality Manager at Unitono

Spain, Barcelona

From October 2013 to January 2015

Unitono was a Contact Center company, absorved by Grupo Avanza (Outsourcing company). My mission as a Quality & Procedures Manager, was to ensure that all the services "in house" where following our internal procedures and reaching all quality stantards. That involved a direct collaboration with clients and workers, several coaching actions to keep teams' motivation and a constant follow up on all data to propose all kind of needed action plans. Main duties & achievements: - Preparation and development of internal Procedures map. - Elaboration and composition of product’s manual for all services in the company. - Speech design and implementation. - Preparation and development of corporative training: product, sales, customer excellence. - Quality plans design and implementation for all services. - Quality reporting design, including personal and areas’ efficiency and analysis. - Quality audit. - Recruitment & HR collaboration. - Client meetings, quality and procedures: Spanish, English and French. Main Clients: TRIP ADVISOR, EMAGISTER, BALEARIA, DOCTORALIA, GRUPO TELMO,PARABEBES.COM, ISALUD.COM.

Business Coach at Fiverr

From August 2015 to present

Basically, I started using Fiverr as a testing plattform to launch possible services to the general market and then analyse the response and utility those services have in return. All started here and still goes on, as a "low cost" way to get good Business & Professional coaching. What I do offer: 4 Business & Entrepreneurs: - Business niches searching and first steps towards a new business unit. - Business performance analysis. - Business consulting. - Action plans. - Online reputation improvement. - Business strategy 4 Professionals: - Online presence analysis. - Content development: CV/ resumes, Cover letters, presentations... - Professional advise. - Linkedin optimisation. - Interviews simulation. - Professional plan & strategy. - Job searching. - Companies research & key facts elaboration. Clients are free to get in touch with me via e-mail, phone or video conference. In short, it is all about defining a good starting point to increase chances of success. Main achievements: - Territory: in 2017 expanded from Europe territory to USA- SOUTH AMERICA-ASIAN TERRITORIES (China, Indonesia, Taiwan). - Reach 2nd selling level with more than 150 clients in portfolio. - In 2018, reached an 80% of refered clients, meaning a 99% of cs satisfaction level accomplished.

Business Coach at Freelance

Spain

From September 2015 to present

Basically, I started using Fiverr as a testing plattform to launch possible services to the general market and then analyse the response and the utility those services have in return. All started here and still goes on, as a "low cost" way for my clients to get good Business & Professional coaching. What I do offer: 4 Business & Entrepreneurs: - Business niches searching and first steps towards a new business unit. - Business performance analysis. - Business consulting. - Action plans on businesses in need. - Online reputation improvement. - Business / Marketing / Sales Strategies. 4 Professionals: - Online presence analysis. - Content development: CV/ resumes, Cover letters, presentations... - Professional advise. - Linkedin optimisation. - Interviews simulation. - Professional plan & strategy. - Job searching. - Companies research & key facts elaboration. Clients are free to get in touch with me via e-mail, phone or video conference. In short, it is all about defining a good starting point to increase chances of success. Main achievements: - Territory: in 2017 expanded from Europe territory to USA- SOUTH AMERICA-ASIAN TERRITORIES (China, Indonesia, Taiwan). - Reach 2nd selling level with more than 150 clients in portfolio. - In 2018, reached an 80% of refered clients, meaning a 99% of cs satisfaction level accomplished.

Co-Founder at LinkedCoaching

Estonia, Tallin

From March 2018 to present

Linked Coaching is an emergent business unit specialized into help all kind of professional towards their professional goals, through great Linkedin profiles creation and management. As a Co-Founder, I helped in the decision-making process and provided guidance through all the creation path in order to get things ready for the big start-up. I'm basically in charge of the Operation, updated all the time for our clients to get the best service, I'm also in charge of creating a good team to work close with and empower personal- professional knowledge.

Education 2268d1971e94f9385bb533fadbb84d9a6ca967c84cee440ca10ab65d57d60a2c Education

Master's Degree at UOC, Spain

Graduated in 2011

Completed jobs 617b79560321047668b6ed1a89bb358dd2519518e7e52e59a322df4373b3a518 Completed Jobs

Number of completed jobs: 0

Clients:


Job title Client Budget Job Post Expires Status

Job title Client Budget Deadline

Job title Client Budget Duration Rate/Review